To meet the needs and demands of a 5,000-person multinational professional services firm, the recommendation is to utilize Google’s G Suite Enterprise solution. G Suite offers various cloud-based collaboration tools, as outlined on GeniusProject.com.
- Collaborative project management – “makes it possible to plan, coordinate, monitor and manage complex projects carried out by teams.”
Recommended solution – G Suite Admin
- Communication tools – “streamline the flow of information between teams, departments and even countries.”
Recommended solution – G Suite Hangouts Chat
- Tools for sharing applications and resources – “offer the option to manipulate documents online so that all employees have access to information.”
Recommended solutions – G Suite Drive
- Information and knowledge management tools – “allows teams to save time by being instantly informed of activity progress.”
Recommended solution – G Suite Currents
- Coordination tools – “help to include project team members in the planning and monitoring phases of projects and to link them to each other by providing them with information.”
Recommended solution – G Suite Work Insights
These tools would meet the basic requirements of a successful virtual organization: connecting people, defining purpose and access to necessary links.
When considering which solution would be best for the organization, the following were important factors that gave G Suite the edge over other off-the-shelf solutions:
- Simple pricing – Google has 3 levels of pricing, Basic, Business and Enterprise, that outlines the features available at each level. In contrast Microsoft 365 has at least 6 different plans, at both business and enterprise levels.
- Cloud based – To meet the needs of an international organization, Google’s apps are browser based. As per ZDnet.com, “In organizations where those formats are not a big deal and where a younger workforce has grown up with Gmail and Google Docs, the browser-based interface might be considered a plus.”
- Business value – Forrester.com reported that:
- 1.5% increase in revenue driven by G Suite*
- 171 hrs saved per user per year. Equal to ~21 days per user per year*
- Over 95% reduced the risk of data breach*
- 20% reduction of on-demand tech support*
- 331% ROI driven by G Suite
* Forrester’s model organization used to estimate these results, is a global conglomerate with 20k employees, and $3B in annual revenue.
G Suite offers a 14 day free trial and then $25 per user per month at the enterprise level. The total cost of the suite to the organization would be dependant on the size of the IT Sales and Sales Support groups.
Bott, E. (2019, June 13). Office 365 vs G Suite: Which productivity suite is best for your business? Retrieved November 22, 2019, from https://www.zdnet.com/article/office-365-vs-g-suite-which-productivity-suite-is-best-for-your-business/.
Enterprise Collaboration Tools. (n.d.). Retrieved November 22, 2019, from https://www.geniusproject.com/guide/project-collaboration-tools/enterprise-tools.